Shipping Policy
– SHIPPING TIMES ARE IN BUSINESS DAYS AS PER THE COURIERS
SHIPPING TIMES:
Monday-Thursday Orders Placed before 6pm (sometimes later) are shipped next day.
Friday-Sunday Orders are shipped out Mondays. ***We generally ship within 24hrs (Business Days)***
QUIT-iT CAN NOT BE HELD RESPONSIBLE FOR DELAYS OR LOSS IN DELIVERY (INSURANCE CAN BE SPECIFIED BY CONTACTING US BEFORE ORDERING)
– PLEASE SELECT THE CORRECT SHIPPING FOR YOUR AREA
– IF YOUR AREA IS NOT IN A NATIONAL MAIN CENTRE PLEASE SELECT THE REGIONAL OPTION – THIS MIGHT DELAY YOUR ORDER IF INCORRECT.
– SHIPPING IS FOR 2KG ONLY IF WEIGHT IS DEEMED MORE PLEASE ENSURE YOUR DETAILS ARE CORRECT SO WE CAN CONTACT YOU
– FREE SHIPPING IS NOT ALWAYS AVAILABLE WITH CERTAIN SALES LIKE HOLIDAY/FESTIVE SALES, BIRTHDAY SALES, BLACK FRIDAY AND CYBER MONDAY
Shipping in SA we use THE COURIER GUY. TRACKING INFORMATION WILL BE SENT VIA EMAIL (PLEASE CHECK SPAM FOLDERS)
***PLEASE ENSURE YOU USE THE CORRECT DELIVERY TYPE FOR YOUR AREA.
*** We strive to keep courier costs as low as possible so we give multiple options instead of flat rates for you to choose.
STANDARD SHIPPING PRICES (FOR 2KG Flyer Bag)
R70 PUDO to LOCKER (via The Courier Guy) – (Cape Town 1-2 Days) (Main Centres/Cape Town Outlying 2-4 Days) (Some Outlying-Regional Areas 2-5 Days) (Small Parcel): R70.00 ***FOR PUDO LOCKER option -Read PUDO LOCKER under Information menu heading for instructions or click here https://quit-it.co.za/pudo-to-locker/
R70 Economy Main Centres (via Pudo/ The Courier Guy) – (Cape Town 1-2 Days) (Main Centres/Cape Town Outlying 2-4 Days) (Some Outlying-Regional Areas 2-5 Days) (Small Parcel): R70.00
R95 Cape Town Local Economy – TCG to Door (2kg Flyer) – 1 – 2 BUSINESS DAYS R90 FLAT RATE for 2Kg Flyer
SHIPPING OPTIONS ABOVE ARE SUBJECT TO CHANGE (NOT ALL AVAILABLE) DUE TO OPERATIONAL CHANGES.
FREE SHIPPING – BASKET SPEND OF R1500-00 (after any discount) (NEEDS TO BE SELECTED) 2Kg Flyer , This may be higher in Special Sales.
*FREE SHIPPING IS NOT ALWAYS AVAILABLE WITH CERTAIN SALES LIKE HOLIDAY/FESTIVE SALES, BIRTHDAY SALES, BLACK FRIDAY AND CYBER MONDAY
FOR REGIONAL/RURAL AREAS – PLEASE CONTACT us via info@quit-it.co.za before ordering if your are unsure about shipping and we will quote you.
*Once an order is placed & paid, we package & hand it over to our courier company on the next available collection. Although we aim for overnight delivery, we cannot guarantee it.
Insurance is available, please inform us if you would like insurance with your package and this can be calculated for your order. Quit-iT is not liable for loss, theft or damages during the shipping process by a third party courier service.
Goods will only be dispatched once payment is confirmed via our payment gateways.
Remote areas.
If you are situated in a remote area, a township or farm area, please contact us for a shipping rate as these fall under special trip areas. We can try to accommodate you as best as possible with alternative shipping options not listed.
Please make sure to choose the correct shipping fee on checkout. Failure to do so may result in your parcel being delayed. If you are unsure about which delivery fee to choose for your area, please contact us before you checkout to avoid any delays.
Free Delivery
Orders over R1500 qualify for free delivery. In order to ensure the long term viability of this offer, we reserve the right to choose a more economical shipping method (Air freight/ Road Freight). Free delivery is not always available for certain sales.
Disclaimer
We strive to have products delivered to customers as quickly as possible and aim to dispatch order within 24hrs or ordering.
Unfortunately there will be times when the courier has delays which are out of our control, we cannot be held responsible for this but we will make every effort to get the issue sorted and have your parcel delivered in the soonest time possible.
Please ensure your items are correct as per your order before opening any packaging as per the terms and conditions of sale.
Please inform Quit-It of any issues regarding your order within 24hrs of receipt thereof.
Shipping & Payment
Please note:
We make use of a courier service for deliveries – collections and deliveries only happen on working weekdays (not public holidays or weekends) and cash cannot be paid to the courier.
If you are leaving the delivery premises before 5PM, please make a note of this in the order notes so we can inform the respective courier.
Although our courier company will try their best to get it to you ASAP, some addresses fall into the later delivery route and they cannot get there before 5PM. Should they miss you before 5PM, your delivery will be delivered to you the next morning.
After 3 unsuccessful attempts the order will be returned to QUIT-iT or the courier depot and you will be liable to collect at the nearest depot/ or reship the order if returned to QUIT-iT.
* See Last Section Below for details on the different areas and centres covered by shipping*
We make use of The Courier Guy/Pudo to door delivery a locker delivery.
For: The Courier Guy (National Shipping)
Your parcel can be tracked on https://www.thecourierguy.co.za/
Please allow the Courier Guy systems time to update with your tracking number.
All orders not paid for within 24 hours will be cancelled.
ORDERS ARE MAINLY SHIPPED AS THE SAME DAY OR AT LATEST WE STRIVE TO SHIP WITHIN 24HRS AT MOST WHERE POSSIBLE .
THIS IS HOWEVER ONLY POSSIBLE ONCE PAYMENT IS CONFIRMED. ORDERS WILL ONLY BE SHIPPED ON CONFIRMATION OF PAYMENT AND REFLECTION IN ACCOUNT.
Once parcels/orders are handed to the courier, QUIT-iT is not liable for theft, damages or any loss during the delivery process. QUIT-iT facilitates the shipping process for our customers. If Insurance is required for your order please inform us via info@quit-it.co.za.
PAYMENT OPTIONS:
We accept the following payment methods:
EFT (Electronic Funds Transfer)
We make use of Payfast to handle our EFT transactions.
Debit and Credit Card Payments
We make use of PayFast and YOCO to handle our credit card transactions.
WE DO NOT ACCEPT SMS NOTIFICATIONS AS PROOF OF PAYMENT, WE ONLY ACCEPT PROOF OF PAYMENT THAT HAS COME DIRECTLY FROM YOUR BANK OR CONFIRMATION FROM OUR PAYMENT PROVIDERS.
No proof of payment is need if you have used the online PayFast or YOCO payment gateways.
CANCELLATION of orders due to non-payment
All orders not paid for within 24 hours from purchase will be automatically deleted from our system and the stock will be put back up for sale. Quit-It and its staff are not held liable should you not be able to purchase the items again should they then be sold.
*PLEASE NOTE ALL PRICING ON WEBSITE AND SHIPPING CHARGES ARE SUBJECT TO CHANGE.
LIST OF AREAS FOR SHIPPING PER RATE:
PUDO LOCKERS – Visit the Pudo Website www.pudo.co.za to see of there is a PUDO Locker near you.
Athlone Athlone Industria Bakoven Bantry Bay Belhar Bellville Bergvliet
Bishoplavis Blackheath Bo-Kaap Bothasig Brackenfell Camps Bay Cape Town Central/CBD
Claremont Clifton Constantia De Waterkant Devils Peak Diep River
Durbanville Edgemead Eerste River Elsies River Fish Hoek Foreshore
Fresnaye Gardens Gatesville Granger Bay Grassy Park
Green Point Groote Schuur Hanover Park Higgovale
Highlands EST Highlands LGD Hout Bay Kenilworth Kenwyn Kuils River Kommetjie
Khayelitsha Kloofnek Kraaifontein Lansdowne Macassar Maitland Matroosfontein
Melkbosstrand Milnerton Mitchells Plain Monte Vista Mouille Point
Mowbray Muizenberg Newlands Observatory Oranjezicht Ottery
Oudekraal Paarden Island Paardeneiland Parow Pinelands Plumstead
Ravensmead Retreat Rondebosch Salt River Schotsche Kloof Sea Point Signal Hill
Simons Town Somerset West Southfield Soutrivier Stellenbosch Strand Strandfontein
Table View Tamboerskloof Three Anchor Bay Tokai Victoria Junction Vredehoek Waterfront
Westlake Woodstock Wynberg Ysterplaat
CAPE TOWN OUTLYING AREAS
(To give a general idea,some areas may not be listed)
Atlantis Botrivier Caledon Darling Franschhoek Grabouw Hawston Hermanus
Hopefield Klapmuts Klienmond Langebaan Malmesbury Mamre Onrus Paarl
Pniel Rawsonville Saldanha Vredenburg Wellington Worcester
NATIONAL MAIN CENTRES
Johannesburg, Durban, Bloemfontein, East London, George, Port Elizabeth
NATIONAL REGIONAL (To give a general idea, some areas may not be listed)
Kimberely, Upington, Nelspruit, Phalaborwa, Ladysmith, Prieska.
(Feel free to contact us at info@quit-it.co.za with your address before placing an order to get a costing on your shipping)
***THIS LIST IS NOT COMPLETE AND MAY CHANGE AS PER COURIER ROUTES,AND SERVICE AVAILABILITY****
***PRICING CAN CHANGE DUE TO COURIER PRICING INCREASES OR OPERATIONAL COSTS*
(Last Amended January 2024)
– SHIPPING TIMES ARE IN BUSINESS DAYS AS PER THE COURIERS
SHIPPING TIMES:
Monday-Thursday Orders Placed before 6pm (sometimes later) are shipped next day.
Friday-Sunday Orders are shipped out Mondays. ***We generally ship within 24hrs (Business Days)***
QUIT-iT CAN NOT BE HELD RESPONSIBLE FOR DELAYS OR LOSS IN DELIVERY (INSURANCE CAN BE SPECIFIED BY CONTACTING US BEFORE ORDERING)
– PLEASE SELECT THE CORRECT SHIPPING FOR YOUR AREA
– IF YOUR AREA IS NOT IN A NATIONAL MAIN CENTRE PLEASE SELECT THE REGIONAL OPTION – THIS MIGHT DELAY YOUR ORDER IF INCORRECT.
– SHIPPING IS FOR 2KG ONLY IF WEIGHT IS DEEMED MORE PLEASE ENSURE YOUR DETAILS ARE CORRECT SO WE CAN CONTACT YOU
– FREE SHIPPING IS NOT ALWAYS AVAILABLE WITH CERTAIN SALES LIKE HOLIDAY/FESTIVE SALES, BIRTHDAY SALES, BLACK FRIDAY AND CYBER MONDAY
Shipping in SA we use THE COURIER GUY. TRACKING INFORMATION WILL BE SENT VIA EMAIL (PLEASE CHECK SPAM FOLDERS)
***PLEASE ENSURE YOU USE THE CORRECT DELIVERY TYPE FOR YOUR AREA.
*** We strive to keep courier costs as low as possible so we give multiple options instead of flat rates for you to choose.
STANDARD SHIPPING PRICES (FOR 2KG Flyer Bag)
R70 PUDO to LOCKER (via The Courier Guy) – (Cape Town 1-2 Days) (Main Centres/Cape Town Outlying 2-4 Days) (Some Outlying-Regional Areas 2-5 Days) (Small Parcel): R70.00 ***FOR PUDO LOCKER option -Read PUDO LOCKER under Information menu heading for instructions or click here https://quit-it.co.za/pudo-to-locker/
R70 Economy Main Centres (via Pudo/ The Courier Guy) – (Cape Town 1-2 Days) (Main Centres/Cape Town Outlying 2-4 Days) (Some Outlying-Regional Areas 2-5 Days) (Small Parcel): R70.00
R95 Cape Town Local Economy – TCG to Door (2kg Flyer) – 1 – 2 BUSINESS DAYS R90 FLAT RATE for 2Kg Flyer
SHIPPING OPTIONS ABOVE ARE SUBJECT TO CHANGE (NOT ALL AVAILABLE) DUE TO OPERATIONAL CHANGES.
FREE SHIPPING – BASKET SPEND OF R1500-00 (after any discount) (NEEDS TO BE SELECTED) 2Kg Flyer , This may be higher in Special Sales.
*FREE SHIPPING IS NOT ALWAYS AVAILABLE WITH CERTAIN SALES LIKE HOLIDAY/FESTIVE SALES, BIRTHDAY SALES, BLACK FRIDAY AND CYBER MONDAY
FOR REGIONAL/RURAL AREAS – PLEASE CONTACT us via info@quit-it.co.za before ordering if your are unsure about shipping and we will quote you.
*Once an order is placed & paid, we package & hand it over to our courier company on the next available collection. Although we aim for overnight delivery, we cannot guarantee it.
Insurance is available, please inform us if you would like insurance with your package and this can be calculated for your order. Quit-iT is not liable for loss, theft or damages during the shipping process by a third party courier service.
Goods will only be dispatched once payment is confirmed via our payment gateways.
Remote areas.
If you are situated in a remote area, a township or farm area, please contact us for a shipping rate as these fall under special trip areas. We can try to accommodate you as best as possible with alternative shipping options not listed.
Please make sure to choose the correct shipping fee on checkout. Failure to do so may result in your parcel being delayed. If you are unsure about which delivery fee to choose for your area, please contact us before you checkout to avoid any delays.
Free Delivery
Orders over R1500 qualify for free delivery. In order to ensure the long term viability of this offer, we reserve the right to choose a more economical shipping method (Air freight/ Road Freight). Free delivery is not always available for certain sales.
Disclaimer
We strive to have products delivered to customers as quickly as possible and aim to dispatch order within 24hrs or ordering.
Unfortunately there will be times when the courier has delays which are out of our control, we cannot be held responsible for this but we will make every effort to get the issue sorted and have your parcel delivered in the soonest time possible.
Please ensure your items are correct as per your order before opening any packaging as per the terms and conditions of sale.
Please inform Quit-It of any issues regarding your order within 24hrs of receipt thereof.
Shipping & Payment
Please note:
We make use of a courier service for deliveries – collections and deliveries only happen on working weekdays (not public holidays or weekends) and cash cannot be paid to the courier.
If you are leaving the delivery premises before 5PM, please make a note of this in the order notes so we can inform the respective courier.
Although our courier company will try their best to get it to you ASAP, some addresses fall into the later delivery route and they cannot get there before 5PM. Should they miss you before 5PM, your delivery will be delivered to you the next morning.
After 3 unsuccessful attempts the order will be returned to QUIT-iT or the courier depot and you will be liable to collect at the nearest depot/ or reship the order if returned to QUIT-iT.
* See Last Section Below for details on the different areas and centres covered by shipping*
We make use of The Courier Guy/Pudo to door delivery a locker delivery.
For: The Courier Guy (National Shipping)
Your parcel can be tracked on https://www.thecourierguy.co.za/
Please allow the Courier Guy systems time to update with your tracking number.
All orders not paid for within 24 hours will be cancelled.
ORDERS ARE MAINLY SHIPPED AS THE SAME DAY OR AT LATEST WE STRIVE TO SHIP WITHIN 24HRS AT MOST WHERE POSSIBLE .
THIS IS HOWEVER ONLY POSSIBLE ONCE PAYMENT IS CONFIRMED. ORDERS WILL ONLY BE SHIPPED ON CONFIRMATION OF PAYMENT AND REFLECTION IN ACCOUNT.
Once parcels/orders are handed to the courier, QUIT-iT is not liable for theft, damages or any loss during the delivery process. QUIT-iT facilitates the shipping process for our customers. If Insurance is required for your order please inform us via info@quit-it.co.za.
PAYMENT OPTIONS:
We accept the following payment methods:
EFT (Electronic Funds Transfer)
We make use of Payfast to handle our EFT transactions.
Debit and Credit Card Payments
We make use of PayFast and YOCO to handle our credit card transactions.
WE DO NOT ACCEPT SMS NOTIFICATIONS AS PROOF OF PAYMENT, WE ONLY ACCEPT PROOF OF PAYMENT THAT HAS COME DIRECTLY FROM YOUR BANK OR CONFIRMATION FROM OUR PAYMENT PROVIDERS.
No proof of payment is need if you have used the online PayFast or YOCO payment gateways.
CANCELLATION of orders due to non-payment
All orders not paid for within 24 hours from purchase will be automatically deleted from our system and the stock will be put back up for sale. Quit-It and its staff are not held liable should you not be able to purchase the items again should they then be sold.
*PLEASE NOTE ALL PRICING ON WEBSITE AND SHIPPING CHARGES ARE SUBJECT TO CHANGE.
LIST OF AREAS FOR SHIPPING PER RATE:
CAPE TOWN LOCAL AREAS
CAPE TOWN LOCAL AREAS
CAPE TOWN LOCAL AREAS (To give a general idea,some areas may not be listed)
Athlone Athlone Industria Bakoven Bantry Bay Belhar Bellville Bergvliet
Bishoplavis Blackheath Bo-Kaap Bothasig Brackenfell Camps Bay Cape Town Central/CBD
Claremont Clifton Constantia De Waterkant Devils Peak Diep River
Durbanville Edgemead Eerste River Elsies River Fish Hoek Foreshore
Fresnaye Gardens Gatesville Granger Bay Grassy Park
Green Point Groote Schuur Hanover Park Higgovale
Highlands EST Highlands LGD Hout Bay Kenilworth Kenwyn Kuils River Kommetjie
Khayelitsha Kloofnek Kraaifontein Lansdowne Macassar Maitland Matroosfontein
Melkbosstrand Milnerton Mitchells Plain Monte Vista Mouille Point
Mowbray Muizenberg Newlands Observatory Oranjezicht Ottery
Oudekraal Paarden Island Paardeneiland Parow Pinelands Plumstead
Ravensmead Retreat Rondebosch Salt River Schotsche Kloof Sea Point Signal Hill
Simons Town Somerset West Southfield Soutrivier Stellenbosch Strand Strandfontein
Table View Tamboerskloof Three Anchor Bay Tokai Victoria Junction Vredehoek Waterfront
Westlake Woodstock Wynberg Ysterplaat
CAPE TOWN OUTLYING AREAS
(To give a general idea,some areas may not be listed)
Atlantis Botrivier Caledon Darling Franschhoek Grabouw Hawston Hermanus
Hopefield Klapmuts Klienmond Langebaan Malmesbury Mamre Onrus Paarl
Pniel Rawsonville Saldanha Vredenburg Wellington Worcester
NATIONAL MAIN CENTRES
Johannesburg, Durban, Bloemfontein, East London, George, Port Elizabeth
NATIONAL REGIONAL (To give a general idea, some areas may not be listed)
Kimberely, Upington, Nelspruit, Phalaborwa, Ladysmith, Prieska.
(Feel free to contact us at info@quit-it.co.za with your address before placing an order to get a costing on your shipping)
***THIS LIST IS NOT COMPLETE AND MAY CHANGE AS PER COURIER ROUTES,AND SERVICE AVAILABILITY****