Term and Conditions

Age of Consent

Goods may only be purchased by persons 18 years old and over. If the Seller discovers that the Buyer is not legally entitled to order certain Goods, the Seller shall be entitled to cancel the order immediately, without notice.

Products listed and sold on this website may contain nicotine. If you are allergic to nicotine, propylene glycol, vegetable glycerine or any combination of inhalants, if you are pregnant or breast-feeding, if you have a heart condition, diabetes, high blood pressure or asthma, you must consult your doctor before using any products containing nicotine listed for sale on this website. Products purchased are used at your own risk.

Export restriction 

The offerings listed on this website are available to South African clients only.

 Typographical Errors

In the event that a product is mistakenly listed at an incorrect price, Quit-It reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Quit-It also reserves the right to refuse or cancel any orders placed whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Quit-It shall issue a credit to your credit card account in the amount of the incorrect price.

Product images

Product images are for illustration purposes only. Actual product colour, pattern, finish and packaging may vary. 


Rebuilables/Tanks, RBA, RDA, RTA, RDTA and Mech Mods are for experts. The inexperienced vaper without basic knowledge of electronics cannot safely use these devices. These products carry NO warranty. Atomizers and batteries carry NO warranty.

Items deemed consumables include the following, coils, cotton, drip tips, disposable vapes, spares, tools, battery wraps, e-liquids, do not carry a warranty.

Disposables Vapes do not carry a warranty due to the nature of the product and use. Disposable vape puff counts are an estimate by the manufacturer based on the ml liquid content and on half second puffs. Due to the nature and vaping style of an individual, use and storage of these devices; disposable vapes cannot be guaranteed and do not carry a warranty at all from QUIT-iT or the manufacturer.

Electronic Mods and Electronic Devices carry a manufacturer’s warranty (normally 90 days) if used under normal conditions. Normal conditions include charging all batteries using an external battery charger and NOT through the USB port of the mod/device. 

Devices should not be charged using a usb fast charger. 1 amp chargers should be used as far as possible (2-3 amp chargers should not be used on device)

Damage caused by charging through USB is NOT covered by warranty.

If the mod/device contains a built-in battery (no external battery like an 18650) then only is it suited to charge battery through USB. Warranty is nullified if any physical damage is present on the device. Damage caused to the USB ports is not covered under the warranty.

Any form of liquid/juice damage to a mod resulting in the mod not working or atomizer short problems voids warranty immediately

Please note that we do not honour third party warranties (The product that was purchased from someone who purchased from Quit-It) in this case, your warranty lies with the person who you bought the device/product from. The warranty is not transferable to a third party.

Return and Refunds policy

The provision of goods and services by Quit-It  is subject to availability. In cases of unavailability, we will refund the client in full within 30 days. Cancellation of orders by the client will attract a minimum 10% administration fee or the fee charged by the payment gateway service used (whichever is the greater amount).

The purchaser shall inspect the goods on arrival and must notify Quit-It within 24 hours of receipt of the goods if any goods are damaged and items not received. Please do not open any goods without checking them to be correct first. Please contact us via email immediately if there are any issues with your order.

Should the purchaser fail to do this it shall be deemed as goods accepted.

If the purchaser wants to return any goods for whatever reason the purchaser may do so within 7 days of receipt of the goods. All goods must be in an unused condition, sealed/unopened and in its original state of packaging.

Goods returned need to be done with a door-door courier. Items will not be collected under any circumstances.

Quit-It will refund or replace the goods, however will not be liable for the refund on shipping expenses unless it is due to an error on our behalf.

Should there be a claim for a manufacture default the goods will be returned by the purchaser to Quit-It for replacement after receiving confirmation from Quit-It.

If the item is found to have a manufacturing fault and is within the warranty period the item will be repaired or replaced unless due to user negligence. Please note that as per the Consumer Protection Act Quit-It is allowed up to 20 Working days to check the device and return it to the purchaser but every effort will be taken to shorten the turnaround time.

Goods in transit from the purchaser to Quit-It remains the client’s responsibility until signed for in store. All goods returned must contain all relevant parts along with original order number and/or proof of purchase.

Should goods be found to have been damaged due to user negligence costs of transportation back to the purchaser is at the purchasers expense. Any repairs (out of warranty claim) needed that attracts a cost will be for the purchasers account.

Quit-It abides by the manufactures warranty and no warranty claim will be processed if the purchaser has misused the product or not abided by the instruction laid out by the manufacturer.

Once a warranty replacement/repair is approved we will notify you and arrange to have the device get back to you. 
Consumable products may not be returned due to health and safety regulations.

Regrettably no returns or refunds will be entertained on sale items.

E-Liquid Return Policy:

Unfortunately, we are not able to accept returns on E-liquid if it does not meet personal flavour expectations. Taste is a very subjective sense that will vary greatly from person to person. In accordance with our strict Quality Control guidelines, returned E-liquid could never be re-used for any purpose, so any open liquid will not be accepted.

Regrettably no returns or refunds will be entertained on e-liquid items.

 Battery Safety Precaution:

Batteries need to be stored safely.

Batteries need to be stored in silicone sleeves or protective cases. Batteries must never be unattended when charging. Mechanical mods can vent under the wrong conditions. Do not allow battery to drop below 3.5 volts.

Devices with built in batteries need to be stored safely.

Devices with built in batteries should not be left unattended when charging. Devices with built in batteries should be treated with safety in mind even with built in safety precautions. Please read your device manual and familiarise yourself with the safety precautions as per the manufacturer.

If any of these conditions are not met Quit-It cannot be held liable for this.

Quit-It will/can not be held liable for to damages due to inappropriate use.

Use of site
Harassment in any manner or form on the site, including via email, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Quit-It employee, other licensed employee, host, marketer affiliate or representative is prohibited. You may not upload to, distribute, or otherwise public through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or public rights, abusive illegal, or otherwise objectionable with may constitute or encourage a criminal offence, violate the rights of any party of which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit other so to join or become members of any other commercial online service or other organisation  


Customer Privacy policy
Quit-It shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:


You agree to indemnify, defend, and hold harmless Quit-It, its officers, directors, employees, agents, marketers, affiliates , licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account.

Payment options accepted
Payment may be made via Visa, MasterCard, or by bank transfer into the Quit-It nominated bank account, the details of which will be provided on request or as required.

Card acquiring and security
Card transactions will be acquired for Quit-It via PayFast (Pty) Ltd and YOCO, both are the approved payment gateways for all South African Acquiring Banks. PayFast and YOCO use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to www.payfast.co.za and www.yoco.co.za to view their security certificate and security policies.

Customer details separate from card details

Customer details will be stored by Quit-It separately from card details which are entered by the client on PayFast secure site. For more detail on PayFast refer to www.payfast.co.za.

Merchant Outlet and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Country of Domicile  

This website is governed by the laws of South Africa and Quit-IT chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.


Quit-It takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and dispatch of goods.

Quit-It  may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by Quit-It and is a private company based in Cape Town, South Africa trading as Quit It with with one Director/Owner.